What to Look for in Frontline Leadership Training

A Buyer’s Guide to Evaluating Supervisor Training Programs for Manufacturing Not all leadership training is built the same. And when it comes to frontline supervisors, the gap between a good supervisor training program and the wrong one is bigger than most people realize. Frontline leaders operate in a different world than mid level or senior […]

How to Choose a Supervisor Training Program

5 Questions to Ask Before You Invest in Frontline Leadership Training You’ve decided your supervisors need training. Maybe turnover is climbing. Maybe safety incidents are ticking up. Maybe you just promoted three people from the floor and realized nobody taught them how to actually lead a team. Whatever got you here, you’re now looking at […]

How Cambridge Found Leadership Training That Actually Fits

A dense, complex city with 2,000+ employees and 24/7 operatons needed practical supervisor training that could work across departments (5 years later, they’re still expanding it) The Challenge Rebecca Fuentes needed something specific. As Deputy Chief Operating Officer for the City of Cambridge, Massachusetts (formerly Assistant Commissioner for Planning and Administration at Public Works), Rebecca […]

When Training Becomes a Bottleneck

We talk to HR and L&D leaders in manufacturing and distribution every week. And one of the most common things we hear sounds something like this. “I’m the only person overseeing training and development for all of our locations.” One person. Multiple facilities. Dozens (sometimes hundreds) of supervisors who need development. Custom training being built […]

Manufacturing Supervisor Training That Fits Your Floor

When LaTonya Richardson took on training at Sauer Brands, training didn’t exist at the company. Not because the fourth-generation family business didn’t value it. They just didn’t have a person to lead it. LaTonya’s task was clear: find training for production supervisors and managers across four manufacturing plants. These are the first point of contact […]

How to Become a Certified Leadership Trainer (Without Leaving Your Day Job)

The Step-by-Step Path for HR Professionals Building Facilitation Expertise You’re the HR manager at a sizable company. Leadership development falls under your responsibilities. You’ve coordinated external trainers, managed logistics and watched consultants deliver content to your supervisors. But you’ve never facilitated the training yourself. Maybe you think facilitation requires specialized credentials you don’t have. Maybe […]

Mastering Difficult Conversations: A Leader’s Guide to Constructive Feedback

Difficult Conversations and Constructive Feedback You hired every team member at your organization for a reason. Your team is smart, capable, innovative, and driven to make an impact. But they are also human, and that means that mistakes are inevitable. As a leader, being able to navigate difficult conversations when they arise is essential. In […]

Empathy in Leadership: A Powerful Tool for Team Connection

One of your seasoned sales team members is usually recognized for going above and beyond to meet deadlines. However, they have just submitted another presentation deck late, once again. As a leader, you have two options for addressing this. Option one: you could reprimand the team member, reminding them of the consequences of submitting work […]

The Importance of Clear Direction: Setting Expectations for the Year Ahead

The conference room is buzzing with energy. New ideas are being mapped out on the whiteboard, and a refreshed focus is ignited in your team members. You can see the wheels turning in the room and feel a shared optimism for the year ahead. You know that when your team is excited about a goal, […]

Maximizing Team Effectiveness: Top Tools for Leaders in 2025

Your team is made up of individuals from diverse backgrounds and experiences, yet you move forward as one unified unit. Your sales team understands that they are a direct reflection of the internal marketing efforts, while your human resources department recognizes that the quality of their work depends on the support of the IT team. […]