Communication

The Role of the Leader

What is leadership and how do you know if you are a good leader? Good leadership is not “one size fits all,” and every situation may call for a specific style of leadership. An Effective Leader Should… As well as providing direction, inspiration, and guidance, good leaders exhibit courage, passion, confidence, commitment, and ambition. They […]

Managing Personalities with DiSC

Every workplace is made up of various and distinct personalities. A good leader recognizes the differences in each employee and doesn’t take a “one-size-fits-all” approach to management. Management would be easy if everyone was hard-working, collaborative, and always had a great attitude. If this were the case, your job would consist of watching a team […]

What To Do: Employee Underperformance

Every manager at some point in their career will have to learn to deal with an underperforming employee. If your staff isn’t performing at their best, it can decrease morale and your business’s ability to meet its’ objectives. It is both important and fair for leadership and the underperforming employee to find a solution to […]

Listen Up – Listening Habits of Effective Leaders

Effective communication is key to the success of any business. Leaders must be able to accurately decipher and communicate their missions, objectives, and visions for their company to their managers, and those managers to their employees. However, no matter how precisely these things are communicated, it is possible that ineffective listening on part of upper […]

7 Tips to Improve Your Nonverbal Communication Skills

“Actions speak louder than words.” We’ve all heard this phrase, and when it comes to face-to-face communication, this adage holds true. Research shows that approximately 80-90 percent of the meaning of a message lies not in the words said, but what has been conveyed during a conversation through nonverbal communication. All face-to-face communication consists of […]

Coaching – Best Behaviors

Leadership coaching is the process of developing people’s skills and abilities to inspire growth within the members of an organization. Oftentimes managers find themselves needing balance between managing people and creating an environment where team members can grow and flourish. In every organization there will be areas for improvement. A good leader will have the […]

DiSC and Conflict: Part 1

Conflict in the workplace is a normal occurrence. It is the expression of that conflict which determines whether it is constructive or destructive. In The Root of Conflict, Part 1 we discuss the main causes of workplace conflict; poor communication, differences in personalities, different values, and competition. Picture negative conflict as a disease in an organization. Left […]