Learn how our training equips new leaders with the skills to positively impact employee engagement.
Discover how our program builds both the competence and confidence of your frontline leaders.
We are proud to offer both English and Spanish versions of our curriculum.
Our program provides specific strategies for directing, coaching, and managing the work of teams.
Let us help your new leaders learn the key to creating an environment where employees want to perform well.
Front Line contains 10 core leadership topics that are delivered in four-hour blocks. You choose only the topics that fit your organization’s needs and both English and Spanish options are available. Our flexible design gives you control over timing, frequency, and spacing of sessions.
We use practical and easy to master tools and models to complement our training process. We continually improve and expand our library of activities and information to deliver current, relevant content.
Our program includes a number of tools that sustain learning beyond the classroom. We reinforce learning through between-session, structured activities that encourage productive dialogue between frontline leaders and their teams. These activities improve communication, reduce conflict, and contribute to increased employee engagement.
You can expect the following:
Reduced conflict and employee complaints; improved team morale; leader confidence and competence; enhanced leader-employee communication and relationships; effective coaching and feedback; and increased employee engagement and satisfaction.
Learn more about the Front Line Leadership program, it's objectives, course information, and outcomes.
Browse our module page to learn more about the content of the Front Line Program including module descriptions and objectives.
Check out our Frequently Asked Questions for more information on the program.
First time leaders are responsible for getting the work done through others rather than on their own. Our program helps participants understand the unique skills and behaviors needed in their new role, and provides a framework for developing those skills.
Delivering work direction, providing corrective feedback, and managing employee dynamics all depend upon effective communication. Our tools and techniques for improving communication throughout the team and organization.
High performing teams don't just happen. Leaders must insure that team members work collaboratively together. To accomplish this, new leaders are taught team skills that reduce conflict and increase cooperation.
Developing others is one of the most essential roles leaders perform. We focus a significant part of our program on tools that improve the quality of direction, coaching, and feedback that the leader provides to his or her individual reports.
The Front Line Leadership Program has improved our company’s locations across the USA by helping us build qualified, competent, knowledgeable and skilled leaders! From insights into personality types and communication style to skills for managing conflict and change, this curriculum gave the foundation we needed. The participant materials are perfect… attractive, interactive and thorough. The supporting materials are high quality to offer a contemporary, relevant and professional course. Our partnership with Robert Winter, the certified trainers and the rest of the Front Line staff has been easy… they are supportive where we need it and they give us freedom for customization and creativity. On the 10 scale, Front Line Leadership Program is a 10!
For more information about the Front Line Leadership Program, use the form below to contact us or give us a call at 832-483-5535.