Front Line Leadership

7 Tips for Building Trust in the Workplace

Trust is a two-way street. You want to know that the members of your team will work to complete the job that they have been hired to do. Your employees want to know that they are working for a company that has their best interests in mind. At the foundation of any relationship built on […]

Creating a Positive Work Environment: Strategies for Fostering Team Spirit

Gone are the days of assigned group projects in grade school, but collaboration with others in a professional setting is inevitable. As cliché as it is to say that teamwork makes the dream work, there is a kernel of truth to the adage. Demonstrating the ability to work together and share a common set of […]

Leading with Empathy: The Key to Building Strong Teams

  “Empathy is a respectful understanding of what others are experiencing.”  — Marshall B. Rosenberg   Your high-performing employee missed her deadline for a report. In the years you have been working together, this is a first. Instead of reprimanding her, you decide to approach a conversation with her from a place of curiosity. “Why […]

Front Line Leadership Module VI – Managing Performance I: Clear Work Direction

Front Line Leadership is a newly redesigned, flexible, ten module program that provides new and current supervisors and managers with a toolkit of practical communication and employee development tools that reduce conflict, improve employee performance, and enhance team effectiveness. The ten, four-hour modules can be offered in any combination. Each one targets a specific set of skills. […]

Front Line Leadership Module VII – Managing Performance II: The Employee Development Model

Front Line Leadership is a newly redesigned, flexible, ten-module program that provides new and current supervisors and managers with a toolkit of practical communication and employee development tools that reduce conflict, improve employee performance, and enhance team effectiveness. The ten, four-hour modules can be offered in any combination. Each one targets a specific set of […]

The Financial Impact of Employee Engagement

Employee engagement represents the levels of enthusiasm and connection employees have with their organization. It’s a measure of how motivated people are to put in extra effort for their organization, and a sign of how committed they are to their position. There are 3 types of employee engagement: Engaged: This type of employee works with […]

7 Tips for Providing Effective Employee Feedback

In many workplaces, a communication gap exists between leaders and employees – 91% of employees in a recent survey report that their manager does not communicate effectively. Often, the most difficult type of communication with an employee involves giving feedback. When managers fail to provide effective employee feedback, employees become disengaged, resulting in losses of […]

Listen Up – Listening Habits of Effective Leaders

Effective communication is key to the success of any business. Leaders must be able to accurately decipher and communicate their missions, objectives, and visions for their company to their managers, and those managers to their employees. However, no matter how precisely these things are communicated, it is possible that ineffective listening on part of upper […]

Stop by Our Booth at the CareerTech Summer Conference!

Front Line Leadership will be attending the 51st Annual CareerTech Summer Conference taking place on August 1st at the Cox Convention Center in Oklahoma City, Oklahoma. The CareerTech Expo is held in conjunction with the conference, and showcases vendors in partnership with the CareerTech conference. Front Line Leadership will have a booth at the exposition portion of […]

7 Tips to Improve Your Nonverbal Communication Skills

“Actions speak louder than words.” We’ve all heard this phrase, and when it comes to face-to-face communication, this adage holds true. Research shows that approximately 80-90 percent of the meaning of a message lies not in the words said, but what has been conveyed during a conversation through nonverbal communication. All face-to-face communication consists of […]