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January 3, 2024
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Front Line Leadership Module IV – Teamwork and Collaboration

Front Line Leadership is a newly redesigned, flexible, ten-module program that provides new and current supervisors and managers with a toolkit of practical communication and employee development tools that reduce conflict, improve employee performance, and enhance team effectiveness. The ten four-hour modules can be offered in any combination. Each one targets a specific set of […]
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January 3, 2024
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7 Tips for Providing Effective Employee Feedback

In many workplaces, a communication gap exists between leaders and employees – 91% of employees in a recent survey report that their manager does not communicate effectively. Often, the most difficult type of communication with an employee involves giving feedback. When managers fail to provide effective employee feedback, employees become disengaged, resulting in losses of […]
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January 3, 2024
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Listen Up – Listening Habits of Effective Leaders

Effective leaders with effective communication is key to the success of any business. Leaders must be able to accurately decipher and communicate their missions, objectives, and visions for their company to their managers, and those managers to their employees. However, no matter how precisely these things are communicated, it is possible that ineffective listening on […]
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January 3, 2024
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Stop by Our Booth at the CareerTech Summer Conference!

Front Line Leadership will be attending the 51st Annual CareerTech Summer Conference taking place on August 1st at the Cox Convention Center in Oklahoma City, Oklahoma. The CareerTech Expo is held in conjunction with the conference, and showcases vendors in partnership with the CareerTech conference. Front Line Leadership will have a booth at the exposition portion of […]
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January 3, 2024
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7 Tips to Improve Your Nonverbal Communication Skills

“Actions speak louder than words.” We’ve all heard this phrase, and when it comes to face-to-face communication, this adage holds true. Research shows that approximately 80-90 percent of the meaning of a message lies not in the words said, but what has been conveyed during a conversation through nonverbal communication. All face-to-face communication consists of […]
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January 3, 2024
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Coaching – Best Behaviors

Leadership coaching is the process of developing people’s skills and abilities to inspire growth within the members of an organization. Oftentimes managers find themselves needing balance between managing people and creating an environment where team members can grow and flourish. In every organization there will be areas for improvement. A good leader will have the […]
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January 3, 2024
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DiSC and Conflict: Part 1

Conflict in the workplace is a normal occurrence. It is the expression of that conflict which determines whether it is constructive or destructive. In The Root of Conflict, Part 1 we discuss the main causes of workplace conflict; poor communication, differences in personalities, different values, and competition. Picture negative conflict as a disease in an organization. Left […]
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January 3, 2024
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Front Line Leadership Program is a 10!

The Front Line Leadership Program has improved our company’s locations across the USA by helping us build qualified, competent, knowledgeable and skilled leaders! From insights into personality types and communication style to skills for managing conflict and change, this curriculum gave the foundation we needed. The participant materials are perfect… attractive, interactive and thorough. The […]
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January 3, 2024
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DiSC and Conflict: Part 2

DiSC assessments are a great tool to help good leaders understand not only their employees’ personalities and conflict styles, but also their own. Each of the DiSC traits has a specific reaction to communication when moving from normal conversations to conflict conversations. Awareness of this valuable information can be key in spotting non-productive behaviors that […]
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January 3, 2024
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The Impact of Change in the Workplace

As written by Mary Wollstonecraft Shelley in Frankenstein, “Nothing is so painful to the human mind as a great and sudden change.” And yet change is inevitable. Not only in our day-to-day lives, but also in our workplaces. While some changes bring about positive progress, others can feel negative and overwhelming at first. In a […]
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