What to Look for in Frontline Leadership Training

A Buyer’s Guide to Evaluating Supervisor Training Programs for Manufacturing Not all leadership training is built the same. And when it comes to frontline supervisors, the gap between a good supervisor training program and the wrong one is bigger than most people realize. Frontline leaders operate in a different world than mid level or senior […]

How to Choose a Supervisor Training Program

5 Questions to Ask Before You Invest in Frontline Leadership Training You’ve decided your supervisors need training. Maybe turnover is climbing. Maybe safety incidents are ticking up. Maybe you just promoted three people from the floor and realized nobody taught them how to actually lead a team. Whatever got you here, you’re now looking at […]

A Framework for Supporting Newly Promoted Supervisors

We were on a call recently with a food manufacturing company. Two employees. One on the operations side, one on the HR side. They’d both been through a leadership program at a previous company and were looking to bring something similar to their current team. When we started walking through the first module of our […]

How Cambridge Found Leadership Training That Actually Fits

A dense, complex city with 2,000+ employees and 24/7 operatons needed practical supervisor training that could work across departments (5 years later, they’re still expanding it) The Challenge Rebecca Fuentes needed something specific. As Deputy Chief Operating Officer for the City of Cambridge, Massachusetts (formerly Assistant Commissioner for Planning and Administration at Public Works), Rebecca […]

When Training Becomes a Bottleneck

We talk to HR and L&D leaders in manufacturing and distribution every week. And one of the most common things we hear sounds something like this. “I’m the only person overseeing training and development for all of our locations.” One person. Multiple facilities. Dozens (sometimes hundreds) of supervisors who need development. Custom training being built […]

Kind Managers Destroy Team Performance

Your newest supervisor is universally liked. They’re friendly, approachable, and never create tension. Team members enjoy working with them. No one complains about their management style. Yet six months into their role, their department has the highest turnover, lowest productivity, and most ongoing performance issues in the facility. What happened? The supervisor is too nice […]

The First 90 Days That Make or Break New Supervisors

Friday afternoon, you promote your best operator to supervisor. Monday morning, they’re responsible for managing the team they worked alongside last week. By Wednesday, they’re already making decisions that will define their effectiveness for years to come—with zero training on how to lead people. This is how most organizations handle supervisor promotions. Announce the decision, […]

Why Promoting Technical Experts Without Leadership Training Destroys Teams

Your top welder never misses a spec. Your best machinist can troubleshoot any equipment issue. Your most reliable operator shows up early and stays late. So when a supervisor position opens up, the choice seems obvious: promote your highest performer. Three months later, that same high performer is struggling. Their former peers avoid them. Productivity […]

The Manufacturing Leadership Crisis No One’s Talking About

Your best equipment operator just became your worst manager. Everyone’s focused on the “labor shortage” in manufacturing. Headlines report 3.8 million unfilled jobs by 2033. Companies invest heavily in recruiting efforts and retention bonuses. But here’s what the data actually shows: You’re not losing people because you can’t find them. You’re losing people because you […]

Manufacturing Can’t Afford Training Downtime. Or Bad Supervisors.

Manufacturing plants across the country are reporting the same problem. Nearly half cite insufficient labor supply as the main factor affecting their capacity utilization. You can’t find enough skilled workers, and you can’t afford to shut down production to train the supervisors you have. But here’s the brutal reality. Poor supervision is creating more operational […]