Author: webdev

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January 3, 2024
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What To Do: Employee Underperformance

Every manager at some point in their career will have to learn to deal with an underperforming employee. If your staff isn’t performing at their best, it can decrease morale and your business’s ability to meet its’ objectives. It is both important and fair for leadership and the underperforming employee to find a solution to […]
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January 3, 2024
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7 Tips for Providing Effective Employee Feedback

In many workplaces, a communication gap exists between leaders and employees – 91% of employees in a recent survey report that their manager does not communicate effectively. Often, the most difficult type of communication with an employee involves giving feedback. When managers fail to provide effective employee feedback, employees become disengaged, resulting in losses of […]
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January 3, 2024
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Listen Up – Listening Habits of Effective Leaders

Effective communication is key to the success of any business. Leaders must be able to accurately decipher and communicate their missions, objectives, and visions for their company to their managers, and those managers to their employees. However, no matter how precisely these things are communicated, it is possible that ineffective listening on part of upper […]
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January 3, 2024
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Stop by Our Booth at the CareerTech Summer Conference!

Front Line Leadership will be attending the 51st Annual CareerTech Summer Conference taking place on August 1st at the Cox Convention Center in Oklahoma City, Oklahoma. The CareerTech Expo is held in conjunction with the conference, and showcases vendors in partnership with the CareerTech conference. Front Line Leadership will have a booth at the exposition portion of […]
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January 3, 2024
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7 Tips to Improve Your Nonverbal Communication Skills

“Actions speak louder than words.” We’ve all heard this phrase, and when it comes to face-to-face communication, this adage holds true. Research shows that approximately 80-90 percent of the meaning of a message lies not in the words said, but what has been conveyed during a conversation through nonverbal communication. All face-to-face communication consists of […]
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January 3, 2024
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Coaching – Best Behaviors

Leadership coaching is the process of developing people’s skills and abilities to inspire growth within the members of an organization. Oftentimes managers find themselves needing balance between managing people and creating an environment where team members can grow and flourish. In every organization there will be areas for improvement. A good leader will have the […]
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January 3, 2024
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The Root of Conflict: Part 1

Conflict is an unavoidable factor in any interpersonal relationship including business relationships. While it’s easy to see the negative aspects of conflict, there can be some constructive aspects as well. Before we can understand how to handle and resolve conflict, it’s important to understand the main causes so good managers can have potential areas of […]
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January 3, 2024
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Feedback on the program has been extremely positive…

My company (LogistiCare) implemented the Front Line Leadership program as our foundational management/leadership development program this year. We started with a Pilot and certification training, both facilitated by Denise McIntyre. The company’s “official” rollout of Front Line Leadership began in August and continues through the next year. Feedback on the program has been extremely positive […]
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January 3, 2024
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The Root of Conflict: Part 2

While conflict is inevitable, a good manager will know how to spot the signs of conflict before it gets out of hand and be well-versed in tools to combat and stop conflict in its tracks. As discussed in Part 1, there are four main types of conflict in the workplace. A good manager can learn […]
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January 3, 2024
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DiSC and Conflict: Part 1

Conflict in the workplace is a normal occurrence. It is the expression of that conflict which determines whether it is constructive or destructive. In The Root of Conflict, Part 1 we discuss the main causes of workplace conflict; poor communication, differences in personalities, different values, and competition. Picture negative conflict as a disease in an organization. Left […]
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