By: 
January 3, 2024
Comments: 0

The Financial Impact of Employee Engagement

Financial impact of employee engagement represents the levels of enthusiasm and connection employees have with their organization. It’s a measure of how motivated people are to put in extra effort for their organization, and a sign of how committed they are to their position. There are 3 types of employee engagement: Engaged: This type of […]
Read More
, , ,
By: 
January 3, 2024
Comments: 0

What To Do: Employee Underperformance

Every manager at some point in their career will have to learn to deal with employee underperformance issues. If your staff isn’t performing at their best, it can decrease morale and your business’s ability to meet its’ objectives. It is both important and fair for leadership and the underperforming employee to find a solution to […]
Read More
, ,
By: 
January 3, 2024
Comments: 0

7 Tips for Providing Effective Employee Feedback

In many workplaces, a communication gap exists between leaders and employees – 91% of employees in a recent survey report that their manager does not communicate effectively. Often, the most difficult type of communication with an employee involves giving feedback. When managers fail to provide effective employee feedback, employees become disengaged, resulting in losses of […]
Read More
, ,
By: 
January 3, 2024
Comments: 0

Listen Up – Listening Habits of Effective Leaders

Effective leaders with effective communication is key to the success of any business. Leaders must be able to accurately decipher and communicate their missions, objectives, and visions for their company to their managers, and those managers to their employees. However, no matter how precisely these things are communicated, it is possible that ineffective listening on […]
Read More
By: 
January 3, 2024
Comments: 0

Stop by Our Booth at the CareerTech Summer Conference!

Front Line Leadership will be attending the 51st Annual CareerTech Summer Conference taking place on August 1st at the Cox Convention Center in Oklahoma City, Oklahoma. The CareerTech Expo is held in conjunction with the conference, and showcases vendors in partnership with the CareerTech conference. Front Line Leadership will have a booth at the exposition portion of […]
Read More
, ,
By: 
January 3, 2024
Comments: 0

7 Tips to Improve Your Nonverbal Communication Skills

“Actions speak louder than words.” We’ve all heard this phrase, and when it comes to face-to-face communication, this adage holds true. Research shows that approximately 80-90 percent of the meaning of a message lies not in the words said, but what has been conveyed during a conversation through nonverbal communication. All face-to-face communication consists of […]
Read More
, , , ,
By: 
January 3, 2024
Comments: 0

Coaching – Best Behaviors

Leadership coaching is the process of developing people’s skills and abilities to inspire growth within the members of an organization. Oftentimes managers find themselves needing balance between managing people and creating an environment where team members can grow and flourish. In every organization there will be areas for improvement. A good leader will have the […]
Read More
By: 
January 3, 2024
Comments: 0

The Root of Conflict: Part 1

Conflict is an unavoidable factor in any interpersonal relationship, including business relationships. While it’s easy to see the negative aspects of conflict, there can also be constructive dimensions. Understanding key causes of conflict equips managers to address issues quickly, professionally, and constructively, ensuring all parties feel heard and the team remains productive. Why Understanding Conflict […]
Read More
,
By: 
January 3, 2024
Comments: 0

Feedback on the program has been extremely positive…

My company (LogistiCare) implemented the Front Line Leadership program as our foundational management/leadership development program this year. We started with a Pilot and certification training, both facilitated by Denise McIntyre. The company’s “official” rollout of Front Line Leadership began in August and continues through the next year. Feedback on the program has been extremely positive […]
Read More
, ,
By: 
January 3, 2024
Comments: 0

The Root of Conflict: Part 2

While conflict is inevitable, a good manager will know how to spot the signs of conflict before it gets out of hand and be well-versed in tools to combat and stop conflict in its tracks. As discussed in Part 1, there are four main types of conflict in the workplace. A good manager can learn […]
Read More