Tough Conversations, Why Do Managers Avoid Them?

You know the moment. An employee blows up on the floor. Misses a shift. Talks back. And the manager? Says nothing. When your managers avoid tough conversations, they’re telling the team, “This is fine.” It’s not fine. The problem isn’t just the behavior. It’s that the behavior spreads. But Why Do Managers Avoid Tough Conversations? […]

DiSC and Conflict: Part 1

Conflict in the workplace is a normal occurrence. It is the expression of that conflict which determines whether it is constructive or destructive. In The Root of Conflict, Part 1 we discuss the main causes of workplace conflict; poor communication, differences in personalities, different values, and competition. Picture negative conflict as a disease in an organization. Left […]