Becoming Slow to Speak and Quick to Listen

Every muscle tightens. You feel your jaw set, your eyes laser focused. You resist every urge to slam your hands on your desk, let alone flip the whole thing over. You ended the phone call abruptly, thankful this wasn’t an in-person conversation. But you wonder why you feel so angry. You asked for his feedback […]

Managing Disrespectful Employees

The tension in the conference room is palpable. You dart your eyes toward an employee with a history of being easily angered and argumentative. Your team is presenting a new idea, but their colleagues do not share their enthusiasm. What started as a healthy debate is now escalating. You believe in the value of everyone […]

Navigating Office Politics as a Leader: Tips for Managing Workplace Conflicts

Conflict is a normal part of everyday life–and that applies to professional work environments. When you were an employee, you may have been able to put your blinders on and focus on your work instead of getting involved in office politics. As a leader though, you know that you have a responsibility to foster healthy […]