Taking Accountability in a Blue Collar Setting

Accountability gets a bad rap. Sounds like punishment. But in the field. On the line. In the shop. It’s survival. Without it, work slows down. Corners get cut. Good people leave. So, how do you build real accountability in a blue-collar setting? Set What Accountability Looks Like, Clearly Not buried in a handbook. Not hinted […]

Spotting & Eliminating Poor Role Models in Your Organization

Do you remember those games on the back of cereal boxes when you were a kid? While shoveling your favorite sugary cereal in your mouth on a lazy Saturday morning, you could analyze two pictures that looked identical at first glance. But the challenge was to spot the differences. The house on the left had […]