Insights

From the field.

Practical thinking from people who train supervisors for a living.
Supervisor and a younger worker reviewing a clipboard together on a warehouse floor
Topics
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Instructor guiding an apprentice using a pipe wrench at a plumbing training workbench
Feedback
Feedback

Your Manager Won't Give Employees Timely Feedback

Weeks go by.
July 23, 2025
Hard hats and safety vests hanging on a rack while a supervisor talks with a coworker nearby
Turnover
Turnover

When Poor Management Leads to More Turnover

You're hiring.
July 8, 2025
Woman using expressive hand gestures to explain a concept to three coworkers during a discussion
Emotional Intelligence
Emotional Intelligence
Leadership

Emotional Intelligence in Leadership: Why EQ Matters More Than Ever

Your degree and technical skills opened the door to your current role.
June 30, 2025
Woman leading a feedback conversation with two coworkers around an open workbook in a break room
Communication
Communication
Front Line Leadership

Mastering Difficult Conversations: A Leader’s Guide to Constructive Feedback

Difficult Conversations and Constructive Feedback You hired every team member at your organization for a reason.
June 27, 2025
Supervisor speaking on a radio at an outdoor job site while a coworker works nearby
Workplace Conflict
Workplace Conflict

Tough Conversations, Why Do Managers Avoid Them?

You know the moment.
June 24, 2025
New frontline manager learning key leadership basics from an experienced supervisor with a tablet
Leadership Development
Leadership Development

How Do You Develop a First Time Manager?

Most first time managers get tossed into the deep end.
June 19, 2025
Mentor pointing to a workbook while a coworker fills it out at a break room table
Manager Training
Manager Training

Individual Management Training: Build the Skills Every Leader Needs

You’ve worked hard for your promotion and are settling into your new individual management leadership role, but something still feels off.
May 30, 2025
Energy field crew working together to solve a technical problem at a wellhead, showing teamwork
Leadership Development
Leadership Development

Group Management Training: Empower Your Leadership Team

You're in a room filled with your company’s top-performing leaders for team-based leadership training.
May 21, 2025
Two oilfield workers examining equipment together, one pausing thoughtfully before responding
Leadership Development
Leadership Development
Teamwork

The Power of Accountability: Why It’s the Key to Stronger Teams

Your marketing team has been coordinating the launch of a new campaign for the past month, and the deadline is quickly approaching.
April 24, 2025

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