Conflict is a normal part of the workplace. When it is handled appropriately, conflict can result in better solutions and effective problem solving. When conflict is destructive, it has the potential for negatively impacting team cohesion, group morale, and engagement levels within the organization. This session provides clear strategies and techniques for effectively managing conflict on the team.
Click on the links below to download samples of the Front Line Leadership Program. If you have any questions about this program, it’s format, or delivery options, contact us today.