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Interactive leadership development program for managers and supervisors.

Managing Different Personalities

Front Line Leadership: Managing Different Personalities

Effective communication is an essential skill for leaders at all levels of the organization. This session introduces a model and language for understanding personality and communication differences, while providing clear and practical tools for adapting communication to be more effective in the workplace. Based on the DISC Workplace profile*, participants will gain valuable insight into their own style while developing strategies for working with styles different than their own. 

Module Objectives:
  • Learn a model for understanding behavioral differences
  • Discover one's own unique communication strengths and weaknesses
  • Develop skills in reading the styles of different people encountered on the job
  • Identify strategies for adapting communication with differing personalities    

*DISC Management may be substituted for front line managers

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Front Line Leadership - Managing Different Personalities