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Interactive leadership development program for managers and supervisors.

Communication Effectiveness

Front Line Leadership: Communication Effectiveness

The most important skill for a leader to have is the ability to communicate effectively. In Communication Effectiveness, leaders learn the core skills of listening, providing feedback, and giving praise and recognition. They will learn how adapting their communication approach can result in greater cooperation, reduced conflict, and more productive work environments.

Module Objectives:

  • Understand the core communication skills of effective supervisors
  • Understand the various verbal and nonverbal components of effective communication
  • Learn a model for, and practice active listening
  • Examine the role feedback plays in developing employee effectiveness


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Front Line Leadership - Communication Effectiveness