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Managing Change is the tenth and final session of the Front Line Leadership Program. Change is inevitable, both in life and in the workplace. This module will equip the leaders in your workplace to communicate upcoming changes, understand how these changes will affect their team members, and deal with any resulting resistance.

Managing Conflict is the ninth session of the FrontLine Leadership Program. Conflict is a normal part of all relationships, both professional and personal. Because the workplace is often a high-stress environment, the potential for conflict can be high. This module teaches managers how to identify behaviors that create conflict, helps them understand their own conflict style, and teaches them ways to discuss and resolve conflict with others.

Countless studies have shown that organizations that invest in leadership development perform better than those that do not. Research also shows that although companies claim that developing their leaders is a top priority, only a minority of them invest in leadership training programs. If your organization is not currently implementing a leadership training program, it may be time to reconsider your plan of action for equipping your leaders to reach their full potential.