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Management styles of yore still lurk in the hallways of business big and small all around the world today. However, with Generation Y beginning to take a larger stake in those same businesses, it may be time for managers to take a look at those traditions and see how to make them work with Generation Y employees. Generation X and Boomers grew up in a world where they had to earn the right to be heard, respected, and valued. On the flip side, Generation Y has had a heard and valued voice from day...

With job creation on the rise, the increased need for new managers follows. Unfortunately, in recent data collected by the Harvard Business Review, the average age of first-time managers is 30, while the average age managers are receiving leadership training is 42. This time gap can lead to workplace complications and a greater sense by employees that managers aren’t in tune with their staff and the best practices for the business.

While conflict is inevitable, a good manager will know how to spot the signs of conflict before it gets out of hand and be well-versed in tools to combat and stop conflict in its tracks. As discussed in Part 1, there are four main types of conflict in the workplace. A good manager can learn to spot the tell-tale signs to determine if communication or personal value differences is the cause of a workplace conflict with some solid preparation. Once a manager can determine the type of conflict they...

Conflict is an unavoidable factor in any interpersonal relationship including business relationships. While it’s easy to see the negative aspects of conflict, there can be some constructive aspects as well. Before we can understand how to handle and resolve conflict, it’s important to understand the main causes so good managers can have potential areas of conflict on their radar to be addressed quickly and with a level of professionalism that leaves all involved feeling heard and valued while ...