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DiSC assessments are a great tool to help good leaders understand not only their employees’ personalities and conflict styles, but also their own. Each of the DiSC traits has a specific reaction to communication when moving from normal conversations to conflict conversations.

Conflict in the workplace is a normal occurrence. It is the expression of that conflict which determines whether it is constructive or destructive. In The Root of Conflict, Part 1 we discuss the main causes of workplace conflict; poor communication, differences in personalities, different values, and competition.

While conflict is inevitable, a good manager will know how to spot the signs of conflict before it gets out of hand and be well-versed in tools to combat and stop conflict in its tracks. As discussed in Part 1, there are four main types of conflict in the workplace. A good manager can learn to spot the tell-tale signs to determine if communication or personal value differences is the cause of a workplace conflict with some solid preparation. Once a manager can determine the type of conflict they...

Conflict is an unavoidable factor in any interpersonal relationship including business relationships. While it’s easy to see the negative aspects of conflict, there can be some constructive aspects as well. Before we can understand how to handle and resolve conflict, it’s important to understand the main causes so good managers can have potential areas of conflict on their radar to be addressed quickly and with a level of professionalism that leaves all involved feeling heard and valued while ...

Leadership coaching is the process of developing people’s skills and abilities to inspire growth within the members of an organization. Oftentimes managers find themselves needing balance between managing people and creating an environment where team members can grow and flourish.

Front Line Leadership will be attending the 51st Annual CareerTech Summer Conference taking place on August 1st at the Cox Convention Center in Oklahoma City, Oklahoma.