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“Why don't you start by telling me about yourself?” You open the interview with the standard questions, discussing in greater detail the candidate’s qualifications, skillset, and past experiences. Although most of the questions you ask your potential new-hire about are performance-focused, you are also gaining key insights into how they communicate, what their personality is like, and how well they will fit in with the rest of the company.

DiSC assessments are a great tool to help good leaders understand not only their employees’ personalities and conflict styles, but also their own. Each of the DiSC traits has a specific reaction to communication when moving from normal conversations to conflict conversations.

Conflict in the workplace is a normal occurrence. It is the expression of that conflict which determines whether it is constructive or destructive. In The Root of Conflict, Part 1 we discuss the main causes of workplace conflict; poor communication, differences in personalities, different values, and competition.