The Front Line Leadership Program has improved our company’s locations across the USA by helping us build qualified, competent, knowledgeable and skilled leaders! From insights into personality types and communication style to skills for managing conflict and change, this curriculum gave the foundation we needed. The participant materials are perfect… attractive, interactive and thorough. The supporting materials are high quality to offer a contemporary, relevant and professional course. Our partnership with Robert Winter, the certified trainers and the rest of the Front Line staff has been easy… they are supportive where we need it and they give us freedom for customization and creativity. On the 10 scale, Front Line Leadership Program is a 10!