Employee Engagement

Front Line Leadership Module VII – Managing Performance II: The Employee Development Model

Front Line Leadership is a newly redesigned, flexible, ten-module program that provides new and current supervisors and managers with a toolkit of practical communication and employee development tools that reduce conflict, improve employee performance, and enhance team effectiveness. The ten, four-hour modules can be offered in any combination. Each one targets a specific set of […]

The Financial Impact of Employee Engagement

Employee engagement represents the levels of enthusiasm and connection employees have with their organization. It’s a measure of how motivated people are to put in extra effort for their organization, and a sign of how committed they are to their position. There are 3 types of employee engagement: Engaged: This type of employee works with […]

7 Tips to Improve Your Nonverbal Communication Skills

“Actions speak louder than words.” We’ve all heard this phrase, and when it comes to face-to-face communication, this adage holds true. Research shows that approximately 80-90 percent of the meaning of a message lies not in the words said, but what has been conveyed during a conversation through nonverbal communication. All face-to-face communication consists of […]