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“Why don't you start by telling me about yourself?” You open the interview with the standard questions, discussing in greater detail the candidate’s qualifications, skillset, and past experiences. Although most of the questions you ask your potential new-hire about are performance-focused, you are also gaining key insights into how they communicate, what their personality is like, and how well they will fit in with the rest of the company.

Effective internal communication is crucial to the success of your organization. So, rather than bombarding your employees with lengthy emails or meetings that leave everyone confused and frustrated, start communicating in a way that makes a positive impact. Below are 10 questions to ask yourself as you craft and prepare to deliver internal communication. These questions will ensure the message is effective both in the way it’s sent and in how it’s received by your employees. At Front Line Le...

The four primary styles of leadership indicate that no style is better or more effective than the other. It doesn’t highlight a specific style or raise up a particular kind of person. Instead, it shows how different people are. How different styles of leadership are necessary to successfully lead different kinds of people.

All businesses have the ability to work smarter, not harder and come out better than their sum of their collective members’ intelligence and talent, however, many fall short. A collaborative culture sounds simple at its core. A group of people working together in a meaningful way to achieve successful results. Sounds simple, right? Then why do so many organizations struggle and even fail in their marketplaces?

Conflict in the workplace is a normal occurrence. It is the expression of that conflict which determines whether it is constructive or destructive. In The Root of Conflict, Part 1 we discuss the main causes of workplace conflict; poor communication, differences in personalities, different values, and competition.

Leadership coaching is the process of developing people’s skills and abilities to inspire growth within the members of an organization. Oftentimes managers find themselves needing balance between managing people and creating an environment where team members can grow and flourish.

“Actions speak louder than words.” We’ve all heard this phrase, and when it comes to face-to-face communication, this adage holds true. Research shows that approximately 80-90 percent of the meaning of a message lies not in the words said, but what has been conveyed during a conversation through nonverbal communication.

Communication and Effectiveness is the fifth session of the Front Line Leadership Program. Without effective communication skills, even a leader with the best intentions is unable to produce results with his or her team. Participants will learn listening skills, how to provide feedback, and how to give praise and recognition.