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Conflict is a normal part of everyday life – and that applies to professional work environments. When you were an employee, you may have been able to put your blinders on and focus on your work instead of getting involved in office politics. As a leader though, you know that you have a responsibility to foster healthy relationships between your team members.

Do not hesitate to take action if you have experienced a similar situation. Your team is watching for you to right wrongs, resolve the tension, and eliminate a toxic work environment. At Front Line Leadership, we’ll help you discover what steps you need to take to protect your team, address issues of anger and disrespect, and cultivate a supportive work environment.

When it comes to tension in the workplace, misunderstanding is often at the root. But there are tactics you can put into play that will reduce conflict and enhance collaboration. As a leader, you’ll have to work hard to be quick to listen and slow to speak. Identifying your natural responses will help you navigate difficult conversations and prevent you from reacting negatively.

Workplace conflict is inevitable. Even in a business of one, you may have conflict with vendors, groups you outsource to, or even clients that you work with. At some point, there will be disagreements that need to be managed. And that is the key word, managing your conflict so that it can be overcome.

DiSC assessments are a great tool to help good leaders understand not only their employees’ personalities and conflict styles, but also their own. Each of the DiSC traits has a specific reaction to communication when moving from normal conversations to conflict conversations.

While conflict is inevitable, a good manager will know how to spot the signs of conflict before it gets out of hand and be well-versed in tools to combat and stop conflict in its tracks. As discussed in Part 1, there are four main types of conflict in the workplace. A good manager can learn to spot the tell-tale signs to determine if communication or personal value differences is the cause of a workplace conflict with some solid preparation. Once a manager can determine the type of conflict they...

Conflict is an unavoidable factor in any interpersonal relationship including business relationships. While it’s easy to see the negative aspects of conflict, there can be some constructive aspects as well. Before we can understand how to handle and resolve conflict, it’s important to understand the main causes so good managers can have potential areas of conflict on their radar to be addressed quickly and with a level of professionalism that leaves all involved feeling heard and valued while ...

Managing Conflict is the ninth session of the FrontLine Leadership Program. Conflict is a normal part of all relationships, both professional and personal. Because the workplace is often a high-stress environment, the potential for conflict can be high. This module teaches managers how to identify behaviors that create conflict, helps them understand their own conflict style, and teaches them ways to discuss and resolve conflict with others.