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You sip your coffee but barely taste it. Your stomach is in knots, and your mind is racing. You know the material like the back of your hand, and you're passionate about this idea. You just want everyone to be on board, you want the information to make sense, and—let’s be honest—you want to impress your boss. Whether you’re a seasoned presenter, or this is the first in-person presentation you’ve made in over a year, you want to make sure your presentation doesn’t bomb. You’ve heard th...

Do you remember your first internship? You may have decided you would “fake it ‘til you make it,” and walked around confidently, determined to prove yourself, and learn as much as possible. While some people have great memories of hard work and a rewarding pay-off, others remember feeling just outside the loop or even blatantly cast aside, only receiving recognition in the form of criticism. If you’re not careful, many of your temporary workers will fall into this category. They will underpe...

You may have found yourself in a holding-pattern since quarantine started, and even as you cautiously began making strides toward “normal.” But as social distancing and limited capacity guidelines continue, it’s time to break the holding-pattern. Rather than waiting for things to return to the way they once were, it’s time to start making the most of what is. You can motivate your team today. You can collaborate and reduce conflict today. You can encourage leaders to rise up today. This is m...

At the office, you could hear the voices of your team. You could pick up on their tone and volume to discern stress, conflict, or success. You could hear phones ringing, fingers typing. You could see meetings starting, projects ending, performance thriving. But at home? You hear meals cooking and children playing. You see schoolwork on the kitchen table, kids sprawled out on the couch, or that unfinished home project. You feel distracted in your own work and wonder how your team is doing. Are th...

Every manager at some point in their career will have to learn to deal with an underperforming employee. If your staff isn’t performing at their best, it can decrease morale and your business’s ability to meet its’ objectives. It is both important and fair for leadership and the underperforming employee to find a solution to their underperformance issue.

Experts say that the engagement, involvement, and satisfaction of the employees should be the biggest concern for organizations. When employees are actively engaged, it can directly affect the productivity and financial standing of the company.

Management would be easy if everyone was hard-working, collaborative, and always had a great attitude. The reality, of course, is far different. Whether your organization is large or small, as a manager, it's your job to make sure everyone on your team is as productive as possible. Front Line Leadership can give you the tools you need to manage your diverse team effectively.

Module VIII – Coaching for Commitment is the eighth session of the Front Line Leadership Program. In the workplace, managers have the opportunity to coach their employees to improve and achieve at high levels. This module teaches participants why coaching is important, explains the different roles that coaches play, and walks them through the steps needed to successfully coach employees that have performance or behavior problems.

Managing Performance I: Clear Work Direction is the sixth session of the Front Line Leadership Program. All managers must deal with situations where employees have not performed up to standards. This module helps participants understand why these performance problems happen and how they should be addressed when they do.