Front Line Leadership is a newly redesigned, flexible, ten module program that provides new and current supervisors and managers with a toolkit of practical communication and employee development tools that reduce conflict, improve employee performance, and enhance team effectiveness. The ten four-hour modules can be offered in any combination. Each one targets a specific set of skills. This blog post is the fourth in a series of posts that explains each of these ten modules in greater detail.
Click here to learn more about the first module, The Role of the Leader.
Click here to learn more about the second module, Managing Different Personalities.
Click here to learn more about the third module, Motivating and Engaging.
Teamwork and Collaboration is the fourth session of the Front Line Leadership Program. Productive teams are the cornerstone of any successful organization. Supervisors and managers will learn in this module why teams are important and explore the many ways that they can be used. After learning the specific components of successful teams and analyzing the effectiveness of the team that they are currently leading, they will then be able to apply what they have learned to improve this team’s performance.
The objectives of this module are:
- Identify the purpose and types of teams found in the workplace. Some teams are ongoing while others are assembled for a specific project. Individuals on a team may have specific, repetitive roles or they may have changing duties. Virtual teams have the added challenge of managing time zone, cultural, and sometimes even language differences. Different types of teams require different management strategies.
- Discuss the characteristics of effective and ineffective teams. Although it is usually obvious to the leader and a team member if they belong to an ineffective team, it is sometimes difficult to pinpoint the reasons why. Managers will learn the specific features of an effective team. For example, to be effective, a team must have clearly defined goals and open communication.
- Assess the effectiveness of your current team. Participants will complete an in-depth analysis of their teams, analyzing current levels of effectiveness on 30 different characteristics.
- Experience the G.R.O.U.P.S. model of team effectiveness. This model is an acronym for: Goals, Roles, Open Communication, Uniform Process, Process Improvement, and Strong Commitment/Accountability. Each of the 30 characteristics used in the initial assessment will be sorted into one of these categories. Managers will address their team’s strengths and challenges and brainstorm ways to increase effectiveness. As a closing activity, they will identify the strengths of a specific team member and be given a list of questions to ask this employee to in order to help him or her realize their strengths in order to enhance team performance.
For more information about how the Front Line Leadership Program can transform your organization or for pricing information, contact Robert Winter at 832-483-5535 or fill out a contact form on our contact page.